Terms of Service

Overview

This website is operated by Lost Love. Throughout the site, the terms “we,” “us,” and “our” refer to Lost Love.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and anyone who accesses or uses our services.

Please read these Terms of Service carefully before using our website.

Online Store Terms

By using this site, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products or services for any illegal or unauthorized purpose, and you may not violate any applicable laws while using our website.

You must not transmit viruses, malware, or any other harmful code.

Violation of these terms may result in termination of your access to our services.

Products and Availability

We make every effort to display our products, colors, images, descriptions, and pricing as accurately as possible.

Actual colors may vary depending on your screen or device.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify products without prior notice.

We do not guarantee that every product shown on the website will remain available.

Pricing

Prices are subject to change without notice.

We reserve the right to correct pricing errors, product information, promotions, or other inaccuracies at any time.

Any applicable shipping charges, taxes, duties, or other fees will be displayed or calculated when applicable.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion.

This may include orders that appear fraudulent, contain incorrect information, involve payment issues, or violate these Terms of Service.

If we cancel an order after payment has been processed, the appropriate refund will be issued to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Shipping

Shipping times and delivery estimates are provided for convenience and are not guaranteed unless specifically stated otherwise.

Lost Love is not responsible for delays caused by shipping carriers, customs processing, weather, incorrect addresses, or other circumstances outside of our reasonable control.

International customers may be responsible for customs fees, import duties, taxes, or other charges imposed by their country.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund & Return Policy.

Customers are responsible for reviewing that policy before purchasing.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Intellectual Property

All content appearing on this website, including the Lost Love name, logos, graphics, product designs, images, videos, text, and other materials, is owned by or licensed to Lost Love unless otherwise stated.

You may not reproduce, distribute, copy, modify, sell, or commercially use our content without prior written permission.

Prohibited Uses

You may not use our website or content:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe upon our intellectual property or the rights of others

• To submit false or misleading information

• To transmit malicious code

• To collect or track the personal information of others without authorization

• To interfere with the security or operation of the website

• To engage in fraudulent activity

We reserve the right to terminate access to our website or services for violations of these terms.

Third-Party Services

Our store may use or link to third-party services, websites, applications, payment processors, or platforms.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors, update information, or cancel orders when information is inaccurate.

Disclaimer of Warranties

We make reasonable efforts to maintain the accuracy and availability of our website, but we do not guarantee that access to the site will always be uninterrupted, secure, or error-free.

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.

Nothing in these Terms of Service excludes any rights or protections that cannot legally be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, Lost Love will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website, services, or products.

Nothing in these terms limits liability where doing so would be prohibited by applicable law.

Indemnification

You agree to indemnify and hold Lost Love harmless from claims, liabilities, damages, or expenses resulting from your violation of these Terms of Service, misuse of the website, or infringement of the rights of another person or entity, to the extent permitted by applicable law.

Severability

If any provision of these Terms of Service is determined to be unlawful or unenforceable, the remaining provisions will continue to remain in effect.

Termination

These Terms of Service remain effective unless terminated by either you or Lost Love.

We may suspend or terminate access to the website or services if we reasonably believe these terms have been violated.

Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction in which Lost Love operates, together with any consumer protection laws that apply to the customer.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

Contact Information

Questions regarding these Terms of Service can be submitted through the Contact page on our website.